Support
Need help with EyeTradary? Write to us.
What to include in your message
To help us help you faster, please mention:
- What you were doing when the problem happened, and what happened instead.
- The app version, from Settings → About inside the app.
- Your Windows version (for example, Windows 10 or Windows 11).
- For a subscription or payment question: the email address you signed in with and the plan name.
Please do not send passwords, card numbers or bank details by email — we never need them, and payments are handled by Razorpay, not by us.
Before you write
Many questions are already answered on the FAQ page — including what happens after the trial ends, how cancelling works, and where your data lives. The Privacy Policy Sign in explains how to delete your data entirely.